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Cancellation Policy
Last Updated: 07/02/2024
1. Order Cancellations
At Saida.uk we understand that sometimes plans change. If you need to cancel an order, please read our cancellation policy below.
2. Eligibility for Cancellations
To be eligible for an order cancellation, the following conditions must be met:
- The cancellation request must be initiated within 24 hours of placing the order.
- Customized or personalized items may not be eligible for cancellation once production has begun.
3. How to Request a Cancellation
To request an order cancellation, please follow these steps:
- Contact our customer support team at [email protected] within 24 hours of placing your order.
- Provide your order number and a detailed reason for the cancellation request.
4. Refunds for Cancellations
If your order cancellation is approved, you will receive a full refund to your original payment method within 7-10 business days.
5. Service Cancellations
For cancellations related to services (e.g., reservations, appointments, subscriptions), please refer to the specific cancellation terms provided at the time of booking or in your service agreement.
6. Contact Us
If you have any questions or concerns about our cancellation policy, please feel free to contact our customer support team at [email protected].
